Lives Mobile Privacy Policy

Updated: October 5, 2026
Effective: September 9, 2026

中文版

This policy explains how the iOS and iPadOS versions of Lives Mobile handle information. Your videos, images, and Live Photos are edited and generated on your device. The media editing features do not upload them to our servers.

1. Local processing and use of information

The app processes only the videos, images, and Live Photos you choose, together with audio and file properties needed for editing. Copies of media, editing drafts, preview caches, watermark settings, language preferences, and local identifiers used to restore drafts or detect duplicate media may be stored in the app.

This data is used to import, arrange, trim, generate, and restore edits. It is not used for facial identification, advertising profiles, or model training. We do not offer Lives account registration or cloud hosting for users' work, and we have not integrated third-party advertising, behavioral analytics, or crash-analysis SDKs.

2. System permissions

Selecting photos and files. You authorize access to chosen media through the system picker. You do not need to grant access to your entire photo library merely to select media. If photo-read access has already been granted, the app may use it to resolve paired resources for a selected Live Photo; it does not use that permission to collect other photos in bulk.

Saving to Photos. The app requests or uses the necessary permission to write to Photos only when you save a result. If you decline, the result cannot be saved to the Photos library. You can change the permission in system settings.

The current conversion features do not request access to the camera, microphone recording, contacts, location, or advertising tracking. Using sound from an existing video is not the same as recording through the microphone. Revoking a permission does not automatically delete media copies previously imported into the app.

3. Apple services and purchases

When selected media is stored only in iCloud or another file service, the system may download it to your device first. iCloud Photos or device backups that you enable may also sync media and app data. That does not mean your work is uploaded to the Lives operator.

When you choose the City / District location style for a photographic watermark and the selected media contains capture coordinates, Lives Mobile may use Apple's reverse geocoding service to resolve those coordinates into a city or district name. This may require a network connection and send the coordinates to Apple for that purpose. Lives Mobile does not send your photo or video content to the developer or request access to the device's current location for this feature. You can hide the location or choose coordinates or custom text instead.

Subscriptions and one-time purchases are processed through Apple StoreKit. The app reads and verifies products, transactions, expiration, and revocation status to unlock and restore entitlements. It does not upload transaction credentials to a receipt-validation server operated by us, or obtain your Apple Account password or full payment-card details.

Apple may provide necessary sales or settlement reports under its platform rules. See the Apple Privacy Policy for its services and data handling.

4. Website, legal pages, and support email

When you open our website or legal-document pages, the server receives network information needed to serve them, such as your IP address, requested URL, and browser identifier. It may log access times, response statuses, and errors solely to deliver pages, troubleshoot problems, and maintain security. It is not used for advertising tracking, and your media is not sent with the request.

Our website is currently hosted on Alibaba Cloud servers in the United States, and our contact email uses Google Gmail. Network information or email may therefore be processed outside mainland China when you visit a page or send us a message. We remain responsible under applicable law for processing on webpages we operate, even when they open in an external browser. Where cross-border notice, separate consent, or other procedures are legally required, we will complete them beforehand; clicking a link does not substitute for consent.

An email address, problem description, device information, order details, or attachments that you choose to send us are used only to reply, investigate, and handle your request. Please do not send passwords, complete payment details, or unrelated private media. See the Google Privacy Policy for its email service.

5. Retention and deletion

Local media and drafts are kept while needed for continued editing. You can remove imported media or use “Settings → Storage → Clear Media and Cache.” This does not delete original files or saved results in the system Photos library, and may leave preferences such as language and watermark presets in place.

Deleting the app completely will usually remove its local data. The system's “Offload App / Keep Data” option, iCloud backups, and Photos copies must be managed separately. We do not provide a cloud backup for your work and cannot remotely restore deleted local content.

We retain website logs and support records only for the shortest period needed to provide the service, maintain security, handle a request, or resolve a dispute. We delete or anonymize them when that purpose ends, except where the law requires retention. Apple manages its purchase records. Clearing app data does not delete your transaction history or cancel a subscription.

6. Third parties and data security

We do not sell your personal information or send media to advertising or analytics services. Necessary Apple services, website hosting, and email services handle information for the purposes described above.

If you publish a result yourself on a platform such as Xiaohongshu, that platform's rules apply. Saving to Photos does not publish it automatically. Media and exported results may contain audio, people, or location information. The app does not guarantee removal of all metadata. Check content and file details before sharing.

We use necessary permissions, access controls, and protections appropriate to the risks, but no device or network can be guaranteed absolutely secure. This does not reduce our legal security obligations. If a personal-information security incident occurs or may occur, we will take prompt remedial action and notify you and relevant authorities as required by law.

7. Your rights

You can revoke system permissions and clear local data. For information we actually hold, you may request access, a copy, correction, deletion, or an explanation of our handling rules. Contact us by email below. We will respond promptly, act within the legally required period, and explain any lawful reason a request cannot be fulfilled.

We cannot remotely access or delete information held only on your device, but we can explain how to do so. You may also complain to a competent authority as permitted by law.

8. Minors

The app is not specifically directed to children under 14. Minors should use it with guidance from a parent or guardian. Where children's personal information is involved, we will obtain any legally required guardian consent and provide the required special protections. A guardian may contact us below with an access or deletion request.

9. Policy updates

We will show the date of changes on this page. Before introducing media uploads, accounts, analytics SDKs, or other important changes to our handling of information, we will explain them clearly and obtain consent where required by law. Continuing to use the app does not mean you consent to new, nonessential collection. Declining unrelated optional processing will not prevent use of the core on-device conversion features.

Operator contact

The app's operator is identified below. Please email us with privacy questions or requests.

Email: ohmyangboy@gmail.com
App filing number: 浙ICP备2026073001号-1A